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See What’s New in the Second Edition:         The emerging relationship between risk management and supply management Risk management, and its corollary, crisis management  Trends in outsourcing, such as near-sourcing and in-sourcing  Health care improvement programs to reduce cost and improve quality Sustainability – alternative energy infrastructure and the triple bottom line Integration of supply chain services to align goods, information and funds flows Advances in information technology, i.e., cloud computing, videoconferencing Present, and potential, role of social media in attracting customers, servicing customers and building network trading partners.  This second edition creates greater awareness of the benefits that businesses can gain by sharing techniques and methodologies across the manufacturing\/services boundary. 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