The Bottom Line by Joseph R Matthews

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The Bottom Line by Joseph R Matthews

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Summary

Facing budget and personnel cuts, special librarians increasingly need to justify the cost of library operations—often even the library's existence.

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The Bottom Line by Joseph R Matthews

Facing budget and personnel cuts, special librarians increasingly need to justify the cost of library operations—often even the library's existence. Expert Joseph Matthews illustrates how to evaluate library services and successfully communicate the library's value to upper management. Describing how value is added and how it can best be measured, Matthews explains different types of evaluations (models, implications, and methods) and a variety of measures (input, process, and output). He shows how a cost-benefit analysis and a library balanced scorecard, along with effective communication, can position the library as a value center rather than a cost center. A glossary, list of recommended reading, and an appendix (including a library benefits survey and a table of measures with respective definitions) make this the ultimate means of establishing the value of your library—an essential guide no special librarian should be without!

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JOSEPH R. MATTHEWS is an internationally renowned expert on library automation and information systems and President of his consulting company, Matthews & Associates, Carlsbad, California.

SKU Unavailable
ISBN 13 9781591580041
ISBN 10 1591580048
Title The Bottom Line
Author Joseph R Matthews
Condition Unavailable
Binding Type Paperback
Publisher Bloomsbury Publishing Plc
Year published 2002-11-30
Number of pages 175
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
Note Unavailable