
Mapping Methods 2 by Robert Curedale
In this book are described the most powerful tools available to craft a superior experience for your customers and end users. These powerful and flexible methods are collectively known as design mapping methods. They can be used to optimize the design of goods, services, architecture, spaces and interactions and to plan business strategy. The service sector makes up nearly 70% of most western economies, yet many people are often frustrated by their service experiences. Customers choose products and services that deliver the best experiences. Designing your customerRob Curedale, the author, has spent years practicing and teaching these mapping approaches at some of the world's most prestigious design firms and schools. His designs have earned billions of dollars in corporate revenue and may be found in millions of homes and businesses around the world.
| SKU | Unavailable |
| ISBN 13 | 9781940805375 |
| ISBN 10 | 1940805376 |
| Title | Mapping Methods 2 |
| Author | Robert Curedale |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Design Community College |
| Year published | 2018-03-17 |
| Number of pages | 312 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |