Total Quality Management
Total Quality Management
Summary
Provides comprehensive coverage of Total Quality Management (TQM) for students. This book presents a simple model for TQM in a logical sequence, and is illustrated with real-life cases. It demonstrates how a TQM strategy can be applied to all business activities. An ELBS/LPBB edition is available.
The feel-good place to buy books
- Free delivery in Ireland
- Supporting authors with AuthorSHARE
- 100% recyclable packaging
- Proud to be a B Corp – A Business for good
- Buy-back with Ziffit
Total Quality Management by John Oakland
Provides comprehensive coverage of Total Quality Management (TQM) for students. This book presents a simple model for TQM in a logical sequence, and is illustrated with real-life cases. It demonstrates how a TQM strategy can be applied to all business activities. An ELBS/LPBB edition is available.John S. Oakland is both Chairman and Head of Research and Education at Oakland Consulting LLP. He is also Emeritus Professor of Business Excellence and Quality Management at Leeds University Business School, UK. He is the author of numerous texts on Quality Management.
Marton Marosszeky retired from a full-time professorship at UNSW, Australia, in 2006 and has been working as a lean consultant since then. Between 2007 and 2012 he was the leader of the lean consulting service line within Evans and Peck. He has worked with major project teams and company executives supporting them in developing and implementing lean/quality-based management strategies in the infrastructure (road and rail), building construction, and oil and gas industries across four continents.
| SKU | Unavailable |
| ISBN 13 | 9780750621243 |
| ISBN 10 | 0750621249 |
| Title | Total Quality Management |
| Author | John Oakland |
| Series | Contemporary Business Studies |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Taylor & Francis Ltd |
| Year published | 1995-04-03 |
| Number of pages | 448 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |