The Trusted Advisor: 20th Anniversary Edition
The Trusted Advisor: 20th Anniversary Edition
Regular price
Checking stock...
Regular price
Checking stock...
Proud to be B-Corp
Our business meets the highest standards of verified social and environmental performance, public transparency and legal accountability to balance profit and purpose. In short, we care about people and the planet.
The feel-good place to buy books
- Free delivery in Ireland
- Supporting authors with AuthorSHARE
- 100% recyclable packaging
- Proud to be a B Corp – A Business for good
- Buy-back with Ziffit

The Trusted Advisor: 20th Anniversary Edition by David H Maister
The 20th anniversary edition of the brilliant and practical (Tom Peters, author of The Professional Service 50) business classic--now updated to reflect the digital world--provides essential tools and wisdom for all consultants, negotiators, and advisors.In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today's society and illustrate how to be effective communicators in a digital world. Using their model of the trust equation they dissect the rational and emotional components of trustworthiness. With precision and clarity, they detail five distinct steps you must take to create a trust-based relationship. Each step--engage, listen, frame, envision, and commit--is richly described in distinct chapters. This immensely accessible book offers an invaluable road map to all those who seek to develop truly special relationships with their clients (Carl Stern, CEO, Boston Consulting Group). The authors weave together anecdotes, experience, and examples of both their own and others' successes and mistakes to great effect. The Trusted Advisor is essential reading for anyone who must advise, negotiate, or manage complex relationships with others.
Charles Green wears the mantle of apostleship and is one of many voices declaring the way of righteousness in the midst of a crooked and perverse generation. By holding forth the word of life, the church of our Lord Jesus is being perfected through the 5-fold ministry of Jesus Christ. Charles and his wife, Evon are pastors' of Christian Faith Fellowship Church East in Milwaukee, Wisconsin. They are preparing the saints to minister the fullness of the gospel in the harvest fields of the world and to overthrow the kingdom of Satan in every sphere of human existence. He was born again on Dec. 21, 1975 and baptized in the Holy Spirit with speaking in tongues in April of 1977. In 1995, after extensive training, preparation and practical ministry, he was honored with an earned Doctorate of Divinity degree in theology from Grace Theological Seminary of Loris, South Carolina. God has taken Charles through effectual open doors of ministry in the United States, Canada, Trinidad, Sweden, and throughout Ghana, West Africa, Kenya and Tanzania of East Africa and in Eastern India. In 1995 he appeared on Wisdom for Today a Christian talk show in Santa Barbara, California. In 2001 he appeared on It's A New Day of Trinity Television in Winnipeg, Canada to speak concerning the relationship of the church and the nation of Israel. In 2008 he was a guest on TBN's Praise the Lord program. Ministering with an apostolic mantle and prophetic inspiration, souls are saved and the Body of Christ is built up and established in present truth revelation of the scriptures. Supernatural signs follow the preaching of the gospel in his ministry. The knowledge of the glory of God in the face of Christ Jesus is filling every valley, debasing every mountain and hill, realigning every crooked path and smoothing out all the rough places in His church. The salvation of God will be clearly seen by all flesh as the end time body of Christ mounts up in a last day demonstration of the power and glory of God's kingdom reign.
| SKU | Unavailable |
| ISBN 13 | 9781982157104 |
| ISBN 10 | 1982157100 |
| Title | The Trusted Advisor: 20th Anniversary Edition |
| Author | David H Maister |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Simon & Schuster |
| Year published | 2021-02-02 |
| Number of pages | 336 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |