Balu Ilag is a Microsoft Certified Trainer (MCT), Microsoft 365 Certified Teams Administrator Associate, and Microsoft Certified Solutions Expert (MCSE) for communication and productivity. He has written several blog posts on unified communication and collaboration technologies including subjects ranging from a how-to guide to best practices and troubleshooting.
He is currently working as an Office 365 and collaboration specialist at Juniper networks. Balu has over 13 years' experience in messaging, telecom and unified communications and collaboration and is focused on Microsoft Teams and Microsoft Office 365 collaboration. His role is a combination of product administration, product development, and strategic guidance for enterprise customers.