Carol Carysforth has written over 30 books on Business & Administration, and has taught and assessed NVQ Administration since its inception. Maureen Rawlinson has worked for many years in the field of business education and has lectured on Advanced Secretarial Administration courses.
Table of Contents
Core: Carry out your responsibilities at work, Work within your business environment. Options (book): Group A Units: Ensure your own actions reduce risks to health and safety, Manage customer relations, Manage diary systems, Organise business travel and accommodation, Deal with visitors, Store, retrieve and archive information, Use a telephone system, Operate office equipment, Produce documents, Work effectively with other people. Options (CD): Group A Units: Use IT to exchange information, Use word processing software, Use spreadsheet software, Use database software, Use presentation software.
S/NVQ Level 2 Business and Administration Student Book by Edited by Carol Carysforth
Edited by Carol Carysforth
Used - Very Good
Pearson Education Limited
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.