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Managing Value for Money in the Public Sector By J.G. Bates

Managing Value for Money in the Public Sector

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This guide explains how to use new analytical techniques to manage a company efficiently and cost effectively. It describes how to deal with competitive tendering and internal markets, how to introduce total quality management programmes and how to use business planning techniques.
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Managing Value for Money in the Public Sector Summary


Managing Value for Money in the Public Sector by J.G. Bates

Managers and professionals in every public body are being urged to analyze their "business" and manage for achievement. There is pressure to cut costs and at the same time to increase the quality of service given. This book explains how to use new analytical techniques and understand new management. It is designed to help managers and organizations in the public sector achieve success. The author explains how to deal with competitive tendering and internal markets, how to introduce "Total Quality Management" of BSS750; how to use business planning techniques; and how the non-financial managers can understand the intricacies of management accounting and management information. The book is divided into three parts. Part 1 examines the historical and cultural issues that have influenced the present day management style of public bodies. Part 2 introduces and explains the management techniques needed to provide cheaper better services; and Part 3 describes how these techniques can be implemented. Six case studies are used to illustrate the important issues and to highlight possible successful strategies and likely pitfalls. Each chapter concludes with a reader questionnaire which provokes readers to examine critically their own performance and that of their organization.

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Table of Contents


Part 1 Putting management reform in context: the rise of the public sector; why value for money is important; self interest and shared objectives. Part 2 The tools of management reform: what makes an organization function?; accounting; the structure of output based management; what do "you" get from output based management?. Part 3 The application of new management techniques: high quality public services - case study I - general administration, case study II - health service, case study III - education; managing for excellence - case study I - general administration, case study II - health service, case study III - education; a new public sector environment.

Additional information

GOR005202312
Managing Value for Money in the Public Sector by J.G. Bates
J.G. Bates
Used - Very Good
Hardback
Cengage Learning EMEA
1993-04-08
264
0412463601
9780412463600
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.