54 Golden Nuggets: The Best of the Telephone Doctor: Quick Tips to Cure Your Business Communication Ills by Nancy Friedman
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54 Golden Nuggets: The Best of the Telephone Doctor
54 Golden Nuggets: The Best of the Telephone Doctor
Summary
The Telephone Doctor, Nancy Friedman, has been writing about effective customer service for years and has been read by tens of thousands of business professionals. This compilation of over 50 of her most popular and most frequently requested articles is a no-nonsense guide to curing any and all customer service ills in your organisation.
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54 Golden Nuggets: The Best of the Telephone Doctor Summary
Additional information
CIN1599962551VG
9781599962559
1599962551
54 Golden Nuggets: The Best of the Telephone Doctor: Quick Tips to Cure Your Business Communication Ills by Nancy Friedman
Used - Very Good
Paperback
HRD Press Inc.,U.S.
2011-11-30
195
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Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us