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54 Golden Nuggets: The Best of the Telephone Doctor By Nancy Friedman

54 Golden Nuggets: The Best of the Telephone Doctor

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The Telephone Doctor, Nancy Friedman, has been writing about effective customer service for years and has been read by tens of thousands of business professionals. This compilation of over 50 of her most popular and most frequently requested articles is a no-nonsense guide to curing any and all customer service ills in your organisation.
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54 Golden Nuggets: The Best of the Telephone Doctor Summary


54 Golden Nuggets: The Best of the Telephone Doctor: Quick Tips to Cure Your Business Communication Ills by Nancy Friedman

Nancy Friedman, has been writing about effective customer service for years and has been read by tens of thousands of business professionals. This compilation of over 50 of her most popular and most frequently requested articles is a no-nonsense guide to curing any and all customer service ills in your organization.

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Additional information

CIN000303590
54 Golden Nuggets: The Best of the Telephone Doctor: Quick Tips to Cure Your Business Communication Ills by Nancy Friedman
Nancy Friedman
Used - Very Good
Paperback
HRD Press Inc.,U.S.
2011-11-15
195
1599962551
9781599962559
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.