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Process Edge By Peter G.W. Keen

Process Edge

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Aims to prove that business process improvement is not a fad. This book addresses the backlash against process movements like reengineering, by explaining why businesses can decline even as process reform is creating dramatic efficiencies and savings. It presents an economic model for deciding which business processes are worth the investment.

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Process Edge Summary


Process Edge: Creating Value Where it Counts by Peter G.W. Keen

"The Process Edge" proves that business process improvement is not a fad. It addresses the recent backlash against process movements like reengineering by explaining why businesses can decline even as process reform is creating dramatic new efficiencies and savings. Companies that experience this paradox are investing in the wrong processes. The book presents an economic model for deciding which business processes are worth the investment and provides the tools for applying the model. It shows that process can be the key to competitive edge. Applying the principles of "The Process Edge" will help managers resolve the process paradox, by measuring the genuine cost and economic value of process improvements and investing only in those that will help their companies thrive.

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About Peter G.W. Keen


Since 1984, Harvard Business School Press has been dedicated to publishing the most contemporary management thinking, written by authors and practitioners who are leading the way. Whether readers are seeking big-picture strategic thinking or tactical problem solving, advice in managing global corporations or for developing personal careers, HBS Press helps fuel the fire of innovative thought. HBS Press has earned a reputation as the springboard of thought for both established and emerging business leaders.

Table of Contents


The process paradox; the salience/worth matrix; out of the process swamp - determining salience; process worth and EVA; process value builders - abandon or adjust; process value builders - enhance; process value builders - basic change; building an enterprize strategy - leadership and change; building an enterprize strategy - organizing for change; the process investment process.

Additional information

GOR001855330
Process Edge: Creating Value Where it Counts by Peter G.W. Keen
Peter G.W. Keen
Used - Very Good
Hardback
Harvard Business Review Press
1997-06-01
208
0875845886
9780875845883
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.