Written in a conversational tone, this text takes a totally new learningapproach to relating business English to the workplace. Up-to-datetopics of telecommunications, customer service, online references, electronic mail, and a host of other real-world subjects connect directlyto an assortment of activities and exercises in grammar, punctuation, and writing. The activities in the text and online accommodate differentstudent learning styles. All students regardless of their previousEnglish background have the opportunity to be successful learninggrammar in a business contex