{"title":"Marsha Collier","description":"\u003cp\u003eDiscover practical eBay and social media strategies with Marsha Collier's expert guides. Perfect for entrepreneurs and online sellers seeking to boost their business acumen. Browse her insightful books today!\u003c\/p\u003e","products":[{"product_id":"ebay-timesaving-techniques-for-dummies-book-marsha-collier-9780764559914","title":"eBay Timesaving Techniques For Dummies","description":"So, you’ve gotten started on eBay. You’ve made a few purchases and your first sale. You may have even built a moneymaking business. Now you’re looking for ways to ratchet things up. You’re looking for the insider tips and tricks for the easiest ways to take care of listing items, completing transactions, and keeping good records and you don′t have the time to do all the research.  eBay Timesaving Techniques For Dummies is the book for you.  Marsha Collier, an eBay University instructor and best selling author of eBay For Dummies and Starting an eBay Business For Dummies, has collected the fastest and most effective techniques for finding items to sell, setting up your sales pages, pricing items to move, getting the word out about your business, collecting payments, shipping your item, and taking care of all the paperwork. Time is money after all. So why waste time when you can be making money on eBay. This book contains over 60 step–by–step techniques proven to add efficiency to your eBay operation.    Includes coverage of:      Finding sources for merchandise to sell on eBay Setting attractive prices and shipping costs Handling multiple sales without losing your cool Prettying up your auctions with digital photo and HTML tricks Tracking payments and shipments and keeping your customers happy Working with PayPal, both on and off of eBay Enhancing your status in the eBay community Simplifying your bookkeeping Creating marketing, merchandising, and advertising plans    Solving problems quickly when they occur","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49509375869201,"sku":"GOR002188973","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":50996454818065,"sku":"CIN0764559915G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":51133069263121,"sku":"GOR004744307","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":51416248615185,"sku":"CIN0764559915VG","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0764559915.jpg?v=1750848480"},{"product_id":"ultimate-online-customer-service-guide-book-marsha-collier-9780470637708","title":"The Ultimate Online Customer Service Guide","description":"Make your online customers happy—and create new ones—with this winning guide  Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part of their customers' lives. They follow back. They handle complaints immediately. They wish customers \"happy birthday.\" They grow their brands by involving themselves in communities.   The Ultimate Online Customer Service Guide gives you the keys to authentic and engaged service to customers through social media. Using a blend of case studies, a primer on classic online customer service, and instructions on how to execute quality customer service, this book enables you to access the opportunities that social media presents as a means of serving customers.     Authentically use social media to connect with customers to boost your bottom line Attract new customers through your online presence Achieve higher GMS (Gross Merchandise Sales) with quality customer service   Social media gives you a new and growing realm to distinguish your business. 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Get acquainted – from registering and setting up a homepage to organising eBay sales and communicating using the 'My eBay' page, you'll quickly feel right at home on eBay Bid and buy with confidence – discover how to search for and evaluate items, make bids and win auctions, or use the 'Buy It Now' option Sell like a pro – get the lowdown on how to choose and post items for sale, set prices and conduct auctions for maximum profits, as well as how to ship stuff and collect payments Keep the taxman happy – how to keep track of your earnings and comply with all the relevant tax rules and regulations, including the VAT Give your auctions pizzazz – get expert tips on how to spice up your auctions with pictures and graphics as well as links to other websites Stay safe and secure – learn everything you need to know about avoiding fraudsters, scammers and hackers and safeguarding your privacy and your identity   Open the book and find:     How to register and buy and sell on eBay Advice on bidding and winning eBay auctions Expert tips on choosing items to sell and picking the ideal auction time How to set up sale listings and monitor your transactions Tips for marketing your stuff on eBay The lowdown on avoiding cons and protecting your privacy Guidance on setting up an eBay business account How to open your own eBay shop   Learn to:     Make serious money selling your wares Bid, win and buy the easy way Build and expand your eBay business Stay safe on eBay.co.uk","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49530269434129,"sku":"GOR005082441","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":49614393016593,"sku":"GOR005888530","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ LIKE_NEW \/ INTERNAL","offer_id":52994863890705,"sku":"GOR008503204","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ WELL_READ \/ INTERNAL","offer_id":53201103880465,"sku":"GOR006267362","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1119941229.jpg?v=1751144444"},{"product_id":"facebook-twitter-instagram-for-seniors-for-dummies-book-marsha-collier-9781119541417","title":"Facebook, Twitter, \u0026 Instagram For Seniors For Dummies","description":"Enjoy the top social media sites with ease and security    Done correctly, social media is a way to connect friends, family, and the world while still maintaining security and privacy. Facebook, Twitter, \u0026amp; Instagram For Seniors For Dummies, 3rd Edition offers advice on how to enjoy the three most popular social media options while avoiding worry about who sees what you share.   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Her books help eBay users get started, find bargains, make their first purchases, sell their first items, and start generating a steady income on eBay. This book,  eBay PowerSeller Business Practices For Dummies, shares the techniques you need to know to either achieve the coveted PowerSeller status on eBay, make your PowerSeller–level business run more smoothly, or simply employ the tips the site′s best sellers use every day. A PowerSeller herself, Marsha has done the research and developed tried and true techniques for boosting your sales and keeping them at high levels. Best of all, she breaks all the practices down into short, step–by–step tasks that don′t require a lot of time to accomplish, leaving you more time to build your business!  The book breaks PowerSeller selling into:  Powering Up: Understanding how to use eBay′s tools and community to get sales up to PowerSeller levelsHitting Your Sales Targets: Establishing a strategy for choosing the items that work for you, buying items for resale on eBay, and creating a business plan that incorporates marketing, shipping, eBay Stores, and expanding into a separate Web site.Build Better Listings: Upgrading your HTML and photography skills to build sale pages that command buyer confidenceBecome a Model Seller: Enhancing your customer service skills from packing and shipping to insuring items to communicating with buyersManage Your Business: A crash course in accounting, including the unique issues with operating an online store  The book also includes a CD–ROM that includes samples of Marsha′s 5–DVD video training kit, \"Your eBay Business Plan;\" trial versions of helpful software from DAZzle, Fast Photos, and QuickBooks; and tools created by the author to help you better operate your business including a fee calculator and list of sources for wholesale merchandise.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49535112773905,"sku":"GOR002822452","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":49994757767441,"sku":"CIN0470168420VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":50456266277137,"sku":"CIN0470168420G","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0470168420.jpg?v=1751007299"},{"product_id":"starting-an-ebay-business-for-dummies-book-marsha-collier-9780764569241","title":"Starting an eBay Business for Dummies","description":"The top-selling eBay business book is now completely revised and updated with more than forty percent new material. 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A Reference for the Rest of Us! * The runaway eBay business bestseller, now totally revised * The only eBay business book written by a full-time eBay power seller who runs her own eBay store, Marsha Collier's Fabulous Finds * Marsha also teaches at eBay University and discusses eBay on shows such as NBC's Today and ABC's The View * She is also the author of the bestselling eBay For Dummies (0-7645-5654-1) and eBay Bargain Shopping For Dummies (0-7645-4080-7)","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49536313000209,"sku":"GOR001341495","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":50243051421969,"sku":"CIN0764569244G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50282094297361,"sku":"CIN0764569244VG","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0764569244.jpg?v=1750914077"},{"product_id":"ebay-for-dummies-book-marsha-collier-9780470045299","title":"eBay For Dummies","description":"Thinking about buying or selling items on eBay? 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