The Bottom Line by Joseph R Matthews

The Bottom Line by Joseph R Matthews

Facing budget and personnel cuts, special librarians increasingly need to justify the cost of library operations—often even the library's existence. Expert Joseph Matthews illustrates how to evaluate library services and successfully communicate the library's value to upper management. Describing how value is added and how it can best be measured, Matthews explains different types of evaluations (models, implications, and methods) and a variety of measures (input, process, and output). He shows how a cost-benefit analysis and a library balanced scorecard, along with effective communication, can position the library as a value center rather than a cost center. A glossary, list of recommended reading, and an appendix (including a library benefits survey and a table of measures with respective definitions) make this the ultimate means of establishing the value of your library—an essential guide no special librarian should be without!

JOSEPH R. MATTHEWS is an internationally renowned expert on library automation and information systems and President of his consulting company, Matthews & Associates, Carlsbad, California.

SKU	Non disponible
ISBN 13	9781591580041
ISBN 10	1591580048
Titre	The Bottom Line
Auteur	Joseph R Matthews
État	Non disponible
Type de reliure	Paperback
Éditeur	Bloomsbury Publishing Plc
Année de publication	2002-11-30
Nombre de pages	175
Note de couverture	La photo du livre est présentée à titre d'illustration uniquement. La reliure, la couverture ou l'édition réelle peuvent varier.
Note	Non disponible