Clients for Life by Jagdish Sheth

Clients for Life by Jagdish Sheth

Featuring interviews with CEO's of leading companies, such as Kodak and American Express, this book outlines a series of skills and techniques that show professional advisors how to build up a trusting relationship with their clients.

Jagdish Sheth, Ph.D., teaches at the Goizueta Business School of Emory University, where he is the Charles H. Kellstadt Professor of market strategy. He has been a strategy adviser to many prominent companies for over thirty years, including AT&T, Bell South, Cox Communications, Ford, General Motors, Motorola, Nortel, Texas Instruments, Whirlpool, Young & Rubicam, and dozens of other major organizations. Dr. Sheth serves as corporate director of Norstan, PacWest, and Wipro. He is the co-author of Clients for Life, and author of several other books. He is internationally known for his intellectual insight in the areas of market strategies, global competition, strategic thinking, and customer relationship management. He is the founder of the Center for Telecommunications Management at the University of Southern California and the Center for Relationship Management at Emory University. Dr. Sheth is a Fellow of the American Psychological Association, and a Distinguished Fellow of the Academy of Marketing Science and the International Engineering Consortium. He lives in Atlanta, Georgia.

SKU	Non disponible
ISBN 13	9780684870298
ISBN 10	0684870290
Titre	Clients for Life
Auteur	Jagdish Sheth
État	Non disponible
Type de reliure	Hardback
Éditeur	Simon & Schuster Ltd
Année de publication	2001-03-19
Nombre de pages	270
Note de couverture	La photo du livre est présentée à titre d'illustration uniquement. La reliure, la couverture ou l'édition réelle peuvent varier.
Note	Non disponible