The Customer-Driven Company
The Customer-Driven Company
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Résumé
Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.
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The Customer-Driven Company by Rc Whiteley
Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.
Richard C. Whiteley, one of the world's most sought-after speakers on the subject of customer service, is Vice Chairman and cofounder of The Forum Corporation, America's leading experts on customer-focused quality.
| SKU | Non disponible |
| ISBN 13 | 9780201608137 |
| ISBN 10 | 0201608138 |
| Titre | The Customer-Driven Company |
| Auteur | R C Whiteley |
| État | Non disponible |
| Type de reliure | Paperback |
| Éditeur | INGRAM PUBLISHER SERVICES US |
| Année de publication | 1993-04-21 |
| Nombre de pages | 320 |
| Note de couverture | La photo du livre est présentée à titre d'illustration uniquement. La reliure, la couverture ou l'édition réelle peuvent varier. |
| Note | Non disponible |