Difficult Conversations (HBR 20-Minute Manager Series) by Harvard Business Review

Difficult Conversations (HBR 20-Minute Manager Series) by Harvard Business Review

Mastering difficult conversations with confidence. You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative. Difficult Conversations walks you through: Uncovering the root cause of friction Maintaining a positive mind-set Untangling the problem together Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.

Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.

SKU	Non disponible
ISBN 13	9781633690783
ISBN 10	1633690784
Titre	Difficult Conversations (HBR 20-Minute Manager Series)
Auteur	Harvard Business Review
Série	20-Minute Manager
État	Non disponible
Type de reliure	Paperback
Éditeur	Harvard Business Review Press
Année de publication	2016-02-16
Nombre de pages	128
Note de couverture	La photo du livre est présentée à titre d'illustration uniquement. La reliure, la couverture ou l'édition réelle peuvent varier.
Note	Non disponible