Hotel and Lodging Management
Hotel and Lodging Management
Résumé
The operation of hotels, motels, and other lodging facilities presents unique problems for managers. Hotel and Lodging Management, Second Edition addresses the entire operation of a lodging facility, with an emphasis on the interrelationship between its departments.
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Hotel and Lodging Management by Alan T Stutts
The updated edition of the complete resource for a successful career in hotel and lodging management Hotel and Lodging Management, Second Edition prepares readers to succeed as managers in the hotel and lodging industry, while developing a solid foundation for a long and successful career. This comprehensive resource combines detailed presentations of each department in a hotel or lodging establishment along with a close examination of organizational structure and the interdependent relationship among departments. This updated Second Edition presents: New, completely updated chapters on human resources and the sales and marketing departments Up-to-date case studies reflecting the latest management trends and issues Profiles of industry pioneers working at all types of properties, from small motels to five-star hotels New sections on yield management, lodging environments, franchise companies, and management organizations Hotel and Lodging Management, Second Edition is a comprehensive tool to help readers develop the understanding, knowledge, and skills to be tomorrow's management leaders.Hotel and Lodging Management, Second Edition is a comprehensive tool to help readers develop the understanding, knowledge, and skills to be tomorrow's management leaders.Alan T. Stutts is President of Brown College. He has received the Stevenson-Fletcher Academic Excellence Award from the Counsel of Hotel, Restaurant, and Institutional Educators International (CHRIE), and the Lamp of Knowledge Award from the Educational Institute of the American Hotel and Lodging Association. He is the author of four books and numerous articles, and is the editor of several publications.
James F. Wortman is a lecturer at the Conrad N. Hilton College of Hotel and Restaurant Management at the University of Houston, where he teaches hotel management and is Director of the Office of Gaming Education and Research.
| SKU | Non disponible |
| ISBN 13 | 9780471474470 |
| ISBN 10 | 0471474479 |
| Titre | Hotel and Lodging Management |
| Auteur | Alan T Stutts |
| État | Non disponible |
| Type de reliure | Hardback |
| Éditeur | John Wiley & Sons Inc |
| Année de publication | 2005-04-01 |
| Nombre de pages | 368 |
| Note de couverture | La photo du livre est présentée à titre d'illustration uniquement. La reliure, la couverture ou l'édition réelle peuvent varier. |
| Note | Non disponible |