How to Make Big Money at Your Salon by Offering 5-Star Service by Jeff Grissler

How to Make Big Money at Your Salon by Offering 5-Star Service by Jeff Grissler

Every successful salon owner understands that top-notch service is critical to business profitability and longevity. In this new edition of the Ready, Set, Go Beauty Book series, we show you how to differentiate your business by providing 5-star service. We help you understand the fundamentals and true meaning of customer service-what customers want, deserve and expect-and how to win customer loyalty by delivering the ultimate customer experience. This book is designed to educate you as the salon owner, manager, or employee on what 5-star service in your salon should be. It's also intended to be a tool that every one of your employees can use to improve their customer service. This book will get you thinking about the little things that make a difference in customer service and have you itching to continue the wow experience one customer at a time, every time. So what is 5-star service? What do your clients expect when they walk through your salon's entrance? Do you and your staff truly understand what they are expecting? Can you deliver?

SKU	Non disponible
ISBN 13	9780991158409
ISBN 10	0991158407
Titre	How to Make Big Money at Your Salon by Offering 5-Star Service
Auteur	Jeff Grissler
État	Non disponible
Type de reliure	Paperback
Éditeur	Ready Set Go Books Publishing, LLC
Année de publication	2014-05-13
Nombre de pages	138
Note de couverture	La photo du livre est présentée à titre d'illustration uniquement. La reliure, la couverture ou l'édition réelle peuvent varier.
Note	Non disponible