How to Win Customers and Keep Them for Life
How to Win Customers and Keep Them for Life
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Résumé
Offers advice on how to improve all aspects of winning, servicing and keeping customers. It gives basic selling information and strategies. It also advises on how to handle complaints or problems in a way that will keep customers satisfied.
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How to Win Customers and Keep Them for Life by Michael Leboeuf
Advising how to improve all aspects of winning, servicing and keeping customers, this book gives basic selling information and strategies. It also advises on how to handle complaints or problems in a way that will keep customers satisfied. Finally, the book suggests different ways in which managers can keep their workers motivated and committed.| SKU | Non disponible |
| ISBN 13 | 9780861889709 |
| ISBN 10 | 0861889703 |
| Titre | How to Win Customers and Keep Them for Life |
| Auteur | Michael Leboeuf |
| État | Non disponible |
| Type de reliure | Hardback |
| Éditeur | Little, Brown Book Group |
| Année de publication | 1990-05-24 |
| Nombre de pages | 192 |
| Note de couverture | La photo du livre est présentée à titre d'illustration uniquement. La reliure, la couverture ou l'édition réelle peuvent varier. |
| Note | Non disponible |