Integrating Quality and Risk Management in Logistics by Marieta Stefanova

Integrating Quality and Risk Management in Logistics by Marieta Stefanova

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Integrating Quality and Risk Management in Logistics by Marieta Stefanova

This book focuses on the integration of quality and risk management in logistics. It examines theoretical and practical guidelines and addresses the main risks of non-compliance with the customer and legislative requirements that arise in a constantly changing external environment. Chapters discuss changes in quality and risk management in logistics, research methodologies, and the risks of non-conforming services. The book also includes a Logistics Services Satisfaction Survey. The analyses presented give us a reason to believe that the development of a systematic approach, including both satisfaction analysis and risk factor analysis, may be sufficient grounds for initiating improvements in customer service.
SKU Non disponible
ISBN 13 9781803565330
ISBN 10 1803565330
Titre Integrating Quality and Risk Management in Logistics
Auteur Marieta Stefanova
État Non disponible
Type de reliure Hardback
Éditeur IntechOpen
Année de publication 2022-03-23
Nombre de pages 122
Note de couverture La photo du livre est présentée à titre d'illustration uniquement. La reliure, la couverture ou l'édition réelle peuvent varier.
Note Non disponible