The ITIL Process Manual
The ITIL Process Manual
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The ITIL Process Manual by James Persse
This practical guide is a great solution to address the key problem how to implement ITIL and ISO 20000 when initial training has been completed. It supports the basic approaches to the fundamental processes small to medium sized companies will find the concise, practical guidance easy to follow and implement. It avoids the complex, enterprise-wide issues which though valid are not a major issues for those organizations whose IT processes form only a small part of the service offering to customers.
Van Haren Publishing (VHP) publishes about best practices and standards in the field of IT & IT Management, Enterprise Architecture, Business Management and Project Management. We publish worldwide using our widespread international network of distribution partners
| SKU | Non disponible |
| ISBN 13 | 9789087536503 |
| ISBN 10 | 908753650X |
| Titre | The ITIL Process Manual |
| Auteur | James Persse |
| Série | Best Practice Library |
| État | Non disponible |
| Type de reliure | Paperback |
| Éditeur | Van Haren Publishing BV |
| Année de publication | 2012-06-15 |
| Nombre de pages | 1 |
| Note de couverture | La photo du livre est présentée à titre d'illustration uniquement. La reliure, la couverture ou l'édition réelle peuvent varier. |
| Note | Non disponible |