ITIL V3 Service Design
ITIL V3 Service Design
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ITIL V3 Service Design by Axelos
The ITIL Service Design stage of the ITIL v3 framework offers guidance to IT practitioners and business leaders wanting to move their IT strategy forward. This step-by-step approach to planning focuses on quality and efficiency, leading to robust IT services that will stand the test of time. The guidance describes an approach to ensure the most relevant IT services are introduced into fully supported environments, meeting an organization's current and future business needs.
Assembled by the Practitioner Architect Team of Kevin Behr, Karen Ferris, Lou Hunnebeck, Stuart Rance, Barclay Rae and Paul Wilkinson, a team of renowned ITSM experts under the guidance of AXELOS' Kaimar Karu, ITIL Practitioner Guidance concludes with a practical toolkit containing templates, worksheets and assessments that will help ITSM professionals to improve the value of the service they provide to their customers.
| SKU | Non disponible |
| ISBN 13 | 9780113313051 |
| ISBN 10 | 0113313055 |
| Titre | ITIL V3 Service Design |
| Auteur | Axelos |
| État | Non disponible |
| Type de reliure | Paperback |
| Éditeur | TSO |
| Année de publication | 2011-07-29 |
| Nombre de pages | 453 |
| Note de couverture | La photo du livre est présentée à titre d'illustration uniquement. La reliure, la couverture ou l'édition réelle peuvent varier. |
| Note | Non disponible |