Management and Control of Quality by James R Evans

Management and Control of Quality by James R Evans

The text, chapters and content are heavily influenced by the framework and essential content of the Malcolm Baldrige National Quality Award criteria. The author believes the principles of total quality as reflected in the Baldrige Award provide the best overall synthesis of the concept of quality. The text provides a managerially-oriented, integrated view as well as a blend of technical topics. All chapters have been updated to reflect late-1990s thinking in the profession.

Lindsay, William M.: - William M. Lindsay is Professor Emeritus of Management at Northern Kentucky University. In addition to co-authoring eight editions of MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE (including predecessors), he is the co-author of TOTAL QUALITY AND ORGANIZATION DEVELOPMENT. He served as an examiner for the Malcolm Baldrige National Quality Award for four years, as a judge for the Kentucky Quality Award for five years and as a judge for the Seasongood Innovation Awards for the city of Cincinnati for three years. He is a senior member and past president of the Cincinnati Chapter of the Institute of Industrial Engineers, past president of the Cincinnati Chapter of the Association for Quality and Participation and a member of the American Society for Quality, in addition to membership with several other professional organizations. Dr. Lindsay continues to teach MBA courses in quality management and project management. He serves as a board member of CLASP, a local nonprofit after-school program for elementary-age children, and is an active volunteer at his church. He earned a B.S.I.E. from the Georgia Institute of Technology, an M.S. in engineering from the University of Cincinnati and an M.B.A. and Ph.D. from Georgia State University.

SKU	Non disponible
ISBN 13	9780538882422
ISBN 10	0538882425
Titre	Management and Control of Quality
Auteur	James R Evans
État	Non disponible
Éditeur	Cengage Learning, Inc
Année de publication	1998-06-19
Nombre de pages	850
Note de couverture	La photo du livre est présentée à titre d'illustration uniquement. La reliure, la couverture ou l'édition réelle peuvent varier.
Note	Non disponible