Managing and Marketing Health Services

Managing and Marketing Health Services

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Résumé

The organisation and management of health care services is a central theme within public policy across the post-industrial world. This book provides a critical overview of the key challenges facing health care policy makers, managers and professionals in managing the design and delivery of health care services.

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Managing and Marketing Health Services by Angus Laing

The organisation and management of health care services is a central theme within public policy across the post-industrial world. This book provides a critical overview of the key challenges facing health care policy makers, managers and professionals in managing the design and delivery of health care services.
1Healthcare policy themes 2. Service design 3. Service structure: understanding inter-organisational relationships and networks 4. Service structure: managing inter-organisational service delivery 5. Understanding healthcare customers 6. The changing consumer 7. Consumer evaluation of healthcare 8. Conclusion meeting performance expectations.
SKU Non disponible
ISBN 13 9781861526786
ISBN 10 1861526784
Titre Managing and Marketing Health Services
Auteur Angus Laing
État Non disponible
Type de reliure Paperback
Éditeur Cengage Learning EMEA
Année de publication 2002-08-22
Nombre de pages 208
Note de couverture La photo du livre est présentée à titre d'illustration uniquement. La reliure, la couverture ou l'édition réelle peuvent varier.
Note Non disponible