Medical Receptionists and Secretaries' Handbook
Medical Receptionists and Secretaries' Handbook
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Résumé
This book provides a concise but comprehensive manual for use as both a college text and a practical reference for receptionists and secretaries in hospitals and general practice.
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Medical Receptionists and Secretaries' Handbook by Mari Robbins
This practical book has become established as a key source of information for medical receptionists and secretaries in both the NHS and the private sector. It aims to provide the knowledge to enable all administrative staff to work more efficiently and effectively. This third edition has been fully revised and updated, and incorporates all the recent changes in the National Health Service. It now includes a chapter on complementary medicine, and reflects on new and proposed initiatives that may occur in the future. It gives administrative staff an understanding of the importance of their role in dealing with patients, contributing to a high standard of patient care.
'Contains essential information for administrative staff, and teaches them the skills they need to work effectively' Practice Manager
| SKU | Non disponible |
| ISBN 13 | 9781857755657 |
| ISBN 10 | 1857755650 |
| Titre | Medical Receptionists and Secretaries' Handbook |
| Auteur | Mari Robbins |
| État | Non disponible |
| Type de reliure | Paperback |
| Éditeur | Taylor & Francis Ltd |
| Année de publication | 2002-03-01 |
| Nombre de pages | 376 |
| Note de couverture | La photo du livre est présentée à titre d'illustration uniquement. La reliure, la couverture ou l'édition réelle peuvent varier. |
| Note | Non disponible |