Total Quality Management
Total Quality Management
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Résumé
This book is about how to manage in a total quality way and is structured around the words understanding, commitment, organization, measurement (costs), planning, design, system, capability, control, teamwork and implementation. Steps for the introduction of TQM are set out under these headings.
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Total Quality Management by John Oakland
This book is about how to manage in a total quality way and is structured around the words understanding, commitment, organization, measurement (costs), planning, design, system, capability, control, teamwork and implementation. Essential steps for the successful introduction of TQM are set out under these headings. Aimed at directors, and managers in industrial, commercial and service organizations, the book guides the reader through the language of TQM and sets down a clear way to proceed for the whole organization.| SKU | Non disponible |
| ISBN 13 | 9780750600842 |
| ISBN 10 | 0750600845 |
| Titre | Total Quality Management |
| Auteur | John Oakland |
| État | Non disponible |
| Type de reliure | Hardback |
| Éditeur | Elsevier Science & Technology |
| Année de publication | 1991-06-01 |
| Nombre de pages | 256 |
| Note de couverture | La photo du livre est présentée à titre d'illustration uniquement. La reliure, la couverture ou l'édition réelle peuvent varier. |
| Note | Non disponible |