People Skills by Robert Bolton

People Skills by Robert Bolton

£3.74

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People Skills is a communication-skills handbook that can help you eliminate all communication problems.
OR

Description

Details

A wall of silent resentment shuts you off from someone you love...You listen to an argument in which neither party seems to hear the other...Your mind drifts to other matters when people talk to you...People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.

Additional Information

Additional Information

SKU GOR001252596
Title People Skills
Author By (author) Robert Bolton
Condition VERYGOOD
Binding Type Paperback
Publisher Simon & Schuster
Year Published 1986
Number of Pages 324
ISBN 10 067162248X
ISBN 13 9780671622480
Edition N/A
Prizes N/A
Cover Note: Book picture is for illustrative purposes only, actual cover or edition may vary.
Note: This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.
Ex Library No
Description

Details

A wall of silent resentment shuts you off from someone you love...You listen to an argument in which neither party seems to hear the other...Your mind drifts to other matters when people talk to you...People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
Additional Information

Additional Information

SKU GOR001252596
Title People Skills
Author By (author) Robert Bolton
Condition VERYGOOD
Binding Type Paperback
Publisher Simon & Schuster
Year Published 1986
Number of Pages 324
ISBN 10 067162248X
ISBN 13 9780671622480
Edition N/A
Prizes N/A
Cover Note: Book picture is for illustrative purposes only, actual cover or edition may vary.
Note: This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.
Ex Library No