{"product_id":"art-of-the-apology-book-lauren-m-bloom-9781937075002","title":"Art of the Apology","description":"\u003cp\u003e Nobody's perfect . . . but anyone can apologize. Maybe you can't make things right, but you can make them better--and even hope for forgiveness. Whether you've been thoughtless, dishonest, hurtful, or just plain stupid, a good apology can transform a clumsy moment into an opportunity for a new beginning. But delivering a successful apology isn't always easy.\u003c\/p\u003e\u003cbr\u003e \u003cp\u003e Don't know what to say, how you have offended, or how to make up for it?\u003ci\u003e Art of the Apology: How, When, and Why to Give and Accept Apologies\u003c\/i\u003e is a guide to every aspect of the well-executed apology--and a cautionary tale for those who hesitate to say I'm sorry. Author and attorney Lauren M. Bloom examines the value and the power of eating crow how it can contain a crisis, save a relationship, preserve your integrity, even prevent a lawsuit. You \u003ci\u003ecan\u003c\/i\u003e regain the trust of those around you, but first you must accept the consequences of your misdeeds and step up to make amends.\u003c\/p\u003e\u003cbr\u003e \u003cp\u003e Learn \u003ci\u003ewhy\u003c\/i\u003e you should apologize and \u003ci\u003ehow\u003c\/i\u003e to choose the right time and place, whether you want to save face, avoid regrets, or express genuine remorse. Identify the six essential elements of any effective apology--and the thirteen most common ways to botch it. Discover how to make apologies in the workplace, to friends and loved ones, to casual acquaintances, and in public. Find out: \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e How to choose your words wisely--and why you should never say \u003ci\u003eif\u003c\/i\u003e\n\u003c\/li\u003e \u003cli\u003e How to walk the tightrope of apologizing in the workplace\u003c\/li\u003e \u003cli\u003e When to plead guilty in person, and when sending a letter, an email, or a gift is better\u003c\/li\u003e \u003cli\u003e How to say sorry to kids, seniors, strangers, and pals\u003c\/li\u003e \u003cli\u003e When to make your apology public--and when to keep it private\u003c\/li\u003e \u003cli\u003e How to ask for an apology--and how to accept one graciously\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":49759858196753,"sku":"CIN1937075001G","price":4.58,"currency_code":"USD","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50875140374801,"sku":"CIN1937075001VG","price":4.36,"currency_code":"USD","in_stock":false},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":52116234010897,"sku":"GOR014491863","price":23.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1937075001.jpg?v=1751281913","url":"https:\/\/www.worldofbooks.com\/products\/art-of-the-apology-book-lauren-m-bloom-9781937075002","provider":"World of Books ","version":"1.0","type":"link"}