{"product_id":"books-business-process-mapping-by-j-mike-jacka","title":"Business Process Mapping","description":"Now fully revised and updated--a powerful, customer-focused tool for business improvement  Now in a Second Edition, Business Process Mapping is a powerful tool that offers a solid understanding of any given process, as well as the methods for that process to be more effective, and ensures that true value is being provided to customers.","brand":"World of Books ","offers":[{"title":"Default Title","offer_id":53669131026705,"sku":null,"price":0.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/9780470444580.jpg?v=1781506279","url":"https:\/\/www.worldofbooks.com\/products\/books-business-process-mapping-by-j-mike-jacka","provider":"World of Books ","version":"1.0","type":"link"}