{"product_id":"customer-is-always-wrong-book-jeff-martin-9781933368900","title":"The Customer is Always Wrong","description":"From mom-and-pop general stores to big-box, strip-mall chains, it is impossible to consider the American experience without thinking about the buying-and-selling retail culture- the sales and the stockrooms, the shift managers, and the clock punchers. \u003ci\u003eThe Customer Is Always Wrong\u003c\/i\u003e is a tragicomic and all-too revealing collection of essays by writers who have done their time behind the counter and lived to tell their tales. Jim DeRogatis, author of \u003ci\u003eLet It Blurt\u003c\/i\u003e, for example, describes hanging out with Al himself at Al Rocky's Music Store, while Colson Whitehead explains how three summers at a Long Island ice cream store gave him a lifelong aversion to all things dessert-like. This book not only shines a light on the absurdities of retail culture but finds the delight in it as well.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49538030338321,"sku":"GOR009032035","price":10.0,"currency_code":"USD","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51056632299793,"sku":"NIN9781933368900","price":15.95,"currency_code":"USD","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":51327534760209,"sku":"CIN193336890XVG","price":6.17,"currency_code":"USD","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":51331851321617,"sku":"CIN193336890XG","price":6.17,"currency_code":"USD","in_stock":true},{"title":"GB \/ NEW \/ INGRAM","offer_id":52148661911825,"sku":"NLS9781933368900","price":19.19,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/193336890X.jpg?v=1751420443","url":"https:\/\/www.worldofbooks.com\/products\/customer-is-always-wrong-book-jeff-martin-9781933368900","provider":"World of Books ","version":"1.0","type":"link"}