{"product_id":"de-escalate-book-douglas-e-noll-9781582706559","title":"De-Escalate","description":"Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less.  Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process—to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less—and how to apply this skill in all areas of life.   We live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people.   The quick and effective techniques detailed in De-Escalate will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easy-to-understand steps, De-Escalate walks you through real-life examples and scenario-based conversations in order to create resolutions, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to co-exist and co-respect others in an increasingly hostile world.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":49773040009489,"sku":"CIN1582706557G","price":4.98,"currency_code":"USD","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":50993400938769,"sku":"NIN9781582706559","price":18.79,"currency_code":"USD","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":51099975975185,"sku":"CIN1582706557VG","price":5.68,"currency_code":"USD","in_stock":true},{"title":"GB \/ WELL_READ \/ INTERNAL","offer_id":51695008874769,"sku":"GOR014364627","price":12.69,"currency_code":"USD","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":52987870413073,"sku":"GOR011973325","price":0.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1582706557.jpg?v=1751456578","url":"https:\/\/www.worldofbooks.com\/products\/de-escalate-book-douglas-e-noll-9781582706559","provider":"World of Books ","version":"1.0","type":"link"}