{"product_id":"developing-the-manager-as-a-helper-book-john-hayes-9780415110082","title":"Developing the Manager as a Helper","description":"Are managers helpers? This book argues they should be. It is designed to help managers develop the helping skills vital for successful management. Using a six-stage model of helping, the author identifies key skills which can help managers to empower themselves and others: self awareness; establishing rapport and building relationships; listening and empathy; probing for information; identifying themes and seeing the bigger picture; giving feedback; and challenging assumptions. Readers are encouraged to develop and practice these skills through a range of self-assessment exercises. The workbook format should enable managers to monitor certain important aspects of their behaviour and improve the effectiveness of their helping interventions.","brand":"WoB","offers":[{"title":"GB \/ GOOD \/ INTERNAL","offer_id":49599543640337,"sku":"GOR001841162","price":10.0,"currency_code":"USD","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49635966877969,"sku":"GOR006866822","price":10.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0415110084.jpg?v=1751039291","url":"https:\/\/www.worldofbooks.com\/products\/developing-the-manager-as-a-helper-book-john-hayes-9780415110082","provider":"World of Books ","version":"1.0","type":"link"}