{"product_id":"managing-a-quality-service-book-linda-nazarko-9780435401276","title":"Managing a Quality Service","description":"Written by well-known social care expert Linda Nazarko, Managing a Quality Service covers the knowledge and understanding required to deliver a quality service to the service user. It provides the structure and processes required to achieve a positive report from the National Standards Commission, including chapers on:             Enabling and developing staff   Partners in care   Managing expectations and planning for the future","brand":"WoB","offers":[{"title":"GB \/ GOOD \/ INTERNAL","offer_id":49634389393681,"sku":"GOR006323793","price":10.0,"currency_code":"USD","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":51319023534353,"sku":"GOR002781203","price":13.39,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0435401270.jpg?v=1751039341","url":"https:\/\/www.worldofbooks.com\/products\/managing-a-quality-service-book-linda-nazarko-9780435401276","provider":"World of Books ","version":"1.0","type":"link"}