Managing Difficult People
Managing Difficult People
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Summary
Middle managers are constantly plagued by pressure from senior management and the demands of their own staff members. The last thing they need are unruly employees whose chronic "negative" attitudes upset the office equilibrium.
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Managing Difficult People by Marilyn Pincus
Don't Let Negaholics Rule Your Workplace! As a manager, you're sandwiched between the pressure of senior executives and the demands of your own staff memebers. The last thing you need is an unruly employee whose chronic "negaholic" attitude upsets your office applecart and affects the morale of your entire staff. Managing Difficult People gives you the tools you need to cope with all kinds of difficult employees. From sneaky slackers to resident office tormentors, this handy guide cuts to the chase, helping you identify and deal with specific personality types such as The Bully, The Complainer or Whiner, The Procrastinator, The Know-It-All, The Silent Type, The Social Butterfly, The "No People Skills" Person, The Rookie, The Overly Sensitive Person, and The Manipulator.
Marilyn Pincus is an author, ghostwriter and consultant to management who has written for many major publishers for business information. Her books spotlighting business success skills have been published in eight languages.
| SKU | Unavailable |
| ISBN 13 | 9781593371869 |
| ISBN 10 | 1593371861 |
| Title | Managing Difficult People |
| Author | Marilyn Pincus |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Adams Media Corporation |
| Year published | 2004-10-08 |
| Number of pages | 224 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |