{"product_id":"managing-quality-book-des-bell-9780750618236","title":"Managing Quality","description":"Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality.   It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 \u0026amp; 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49600669647121,"sku":"GOR001265102","price":10.0,"currency_code":"USD","in_stock":true},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":49657295962385,"sku":"GOR001629475","price":10.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/075061823X.jpg?v=1751442876","url":"https:\/\/www.worldofbooks.com\/products\/managing-quality-book-des-bell-9780750618236","provider":"World of Books ","version":"1.0","type":"link"}