{"product_id":"service-management-for-dummies-book-judith-s-hurwitz-9780470440582","title":"Service Management For Dummies","description":"A plainEnglish guide to managing IT from the customers perspective   Practical guidance on delivering and managing IT so that it meets the multiple needs and demands of a company and its customers and endusersboth inside and outside the organizationis hard to come by;","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49511559463185,"sku":"GOR005783845","price":14.92,"currency_code":"USD","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":49916126953745,"sku":"CIN0470440589VG","price":14.82,"currency_code":"USD","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":50108249735441,"sku":"CIN0470440589G","price":14.82,"currency_code":"USD","in_stock":true},{"title":"GB \/ LIKE_NEW \/ INTERNAL","offer_id":50949351244049,"sku":"GOR010760863","price":14.69,"currency_code":"USD","in_stock":false},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":52116232110353,"sku":"GOR006590983","price":14.69,"currency_code":"USD","in_stock":false},{"title":"GB \/ WELL_READ \/ INTERNAL","offer_id":52864872808721,"sku":"GOR009641616","price":14.69,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0470440589.jpg?v=1750976002","url":"https:\/\/www.worldofbooks.com\/products\/service-management-for-dummies-book-judith-s-hurwitz-9780470440582","provider":"World of Books ","version":"1.0","type":"link"}