{"product_id":"three-wins-service-improvement-using-value-stream-design-book-simon-dodds-9781847536310","title":"Three Wins: Service Improvement Using Value Stream Design","description":"Three Wins is a true story of how a small team of healthcare professionals re-invented the way they worked to deliver a higher quality, lower cost service and improved their working environment. The outcome of their transformation has been awarded two national innovation awards; the first for the improved service to patients; the second for the way that they used information technology to achieve their vision.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49598579704081,"sku":"GOR002343629","price":12.69,"currency_code":"USD","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51147757781265,"sku":"NIN9781847536310","price":0.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/184753631X.jpg?v=1750768011","url":"https:\/\/www.worldofbooks.com\/products\/three-wins-service-improvement-using-value-stream-design-book-simon-dodds-9781847536310","provider":"World of Books ","version":"1.0","type":"link"}