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Terms and Conditions


Please take a moment to read the following Terms & Conditions. If there is anything you do not understand, then please contact [email protected].

This website, located at wob.com, sells quality used books at competitive prices and is run by World of Books Limited (trading as Wob), Company No. 06437594, and is part of the World of Books group and is registered with Mulberry House, Woods Way, Goring by Sea, West Sussex, BN12 4QY, UK.

1. Acceptance of these terms and conditions

Your access and use of this website located at wob.com/en-gb, including any and all content, information and materials provided within it, (this “Website”) is subject to your acceptance of, and compliance with, the provisions of these Terms & Conditions, which incorporate our Privacy Policy and Refund Policy (which you should also read), and any other legal notices and/or instructions which may appear on this website from time to time (these Terms & Conditions).

IMPORTANT: By accessing and using this Website you will automatically be taken to have read, understood and accepted these Terms & Conditions.

If you do not agree to be bound by these Terms and Conditions please cease to access and use this Website, and where you are an Account Holder, inform [email protected] that you wish to close your Account.

2. This Website

This Website provides the facility for you to:

  • purchase books.

  • specify whether you wish to receive our newsletter.

  • track your orders.

  • tag products and create a wish list.

  • submit reviews.

  • like us on Facebook or +1 us on Google.

In order to make use of most of these services you must become a registered user on our website (“Registered User”).

3. Website Availability

While we use reasonable endeavours to ensure that this Website is generally available we make no representation or guarantees as to such availability.

We reserve the right to withdraw access to all or any part of this Website for periods of time in order to modify the content, for scheduled or unscheduled maintenance and for other purposes, without notice to you.

Since you will receive this Website via third party telecommunications networks, you acknowledge that we cannot guarantee that the availability of this Website will be uninterrupted or error free.

Similarly it cannot guarantee that the transmission of any information over such telecommunications networks will be secure nor that you will be able to access this Website at all times.

IMPORTANT: this Website is therefore provided to you on an “as is” and “as and when available” basis, and your use of this Website is at your own risk.

4. Your use of the Website

You may only use this Website for lawful purposes in accordance with these Terms & Conditions.

You must not use the Website in a way that does not comply with any laws applicable to you or that is in any way unlawful or fraudulent.

You must not impersonate any person, living or dead, or to use a false email address whilst creating an account and if we have reasonable grounds to believe this is the case we reserve the right to delete your account.

Any registered member may submit a review of a book to the Website. We will monitor all reviews before we publish them on the Website and will not publish any review which is, in our opinion, libellous, contains derogatory words or phrases, political messages or any other inflammatory messages. We reserve the right to moderate reviews, and will delete those deemed unacceptable, either in their entirety or partially.

5. Suspension of Account

We reserve the right to suspend or terminate your account and/or your access to all or any parts of this Website without notice to you, if it reasonably believes you have breached these Terms and Conditions. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

6. Our Rights

“Wob”, “World of Books Ltd”, “Recycling Books on Behalf of Charity” and all images, logos, phrases, text and content are all registered and unregistered trademarks of World of Books. They may not be used, distributed or published without clear permission from World of Books LTD. Wob logos, phrases or name may not be used in conjunction with the sale of any product sold by any third party without express written permission.

Any claims or copyright issues please get in touch with [email protected]. We will ensure any claim of intellectual property or copyright is dealt with as a matter of urgency and we will endeavour to ensure that both parties reach a satisfactory outcome.

The Copyright of this website belongs to World of Books Ltd: Copyright © 2005 – Present. All text, images, reviews, content, descriptions are subject to copyright and may not be used, copied or displayed on any other website, or offline without clear permission from World of Books. All content is protect under international copyright law.

7. Links

From time to time this Website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

8. Problems, Returns and Refund Policy

If you are not satisfied with your order in any way, get in touch. We have an excellent customer service record and we will do our best to ensure you are pleased with your purchase. Please refer to our FAQs for details of our returns and refund policy.

9. Delivery Policy

Please refer to this page for details of our delivery policy.

10. Modifications to these Terms and Conditions

These Terms and Conditions (and also the Privacy Policy) may be amended from time to time, and you should therefore review it periodically.

11. Data Protection

We take the protection of your data very seriously and are committed to following data protection laws and GDPR. You can find our Privacy Policy here.

12. General

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

13. Wob Customer Service Team

You can contact the Wob Customer Service Team by the following methods:

Watson: Our clever chat bot who will help you with anything you need (including sending messages to our team).

Email: Information here.

Writing to: World of Books, Mulberry House, Woods Way, Goring-by-Sea, BN12 4QY