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The Achieving ISO/IEC 20000 - The Differences Between BS 15000 and ISO/IEC 20000

The Achieving ISO/IEC 20000 - The Differences Between BS 15000 and ISO/IEC 20000

Author: Jenny Dugmore

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Achieving ISO/IEC 20000 - Keeping the Service Going

Achieving ISO/IEC 20000 - Keeping the Service Going

Author: Jenny Dugmore

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Achieving BS 15000 - Making Metrics Work

Achieving BS 15000 - Making Metrics Work

Author: Jenny Dugmore

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