Books by Joseph Michelli

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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Author: Joseph Michelli

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The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary

Author: Joseph Michelli

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Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People

Author: Joseph Michelli

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The Zappos Experience: 5 Principles to Inspire, Engage, and WOW

Author: Joseph Michelli

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Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way

Author: Joseph Michelli

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Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System

Author: Joseph Michelli

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Leading the Starbucks Way (PB)

Author: Joseph Michelli

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The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging

Author: Joseph Michelli

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Humour, Play and Laughter

Author: Joseph Michelli

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Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges

Author: Joseph Michelli

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Surviving Sibling Rivalry: Healthy Options for Managing Your Children's Conflicts

Author: Joseph Michelli Ph D

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Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System

Author: Joseph A Michelli

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Books by Joseph Michelli

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