Aimed at newcomers and returners to work this guide will train them to cope with basic business letter-writing. Using many examples it shows the basic skills in planning a letter, writing and answering complaints, personal and standard letters, job applications and many more.
Writing Business Letters Summary
Writing Business Letters: How to Produce Day-to-day Correspondence That is Clear and Effective by Ann Dobson
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Table of Contents
Part 1 General principles: the business letter; mastering the basics; planning your letter; presenting your letter; using word processing systems. Part 2 Sample letters: letters to customers and suppliers; letters to promote the company; letters dealing with accounts problems; letters on staff matters; letters for overseas; letters on tricky subjects; personal business letters; suggested answers to assignments.
Additional information
GOR003697867
9781857034912
1857034910
Writing Business Letters: How to Produce Day-to-day Correspondence That is Clear and Effective by Ann Dobson
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