Nicholas Alexander is Marks & Spencer Professor of Retail Management at Bournemouth University. He was previously Senior Lecturer in Retailing at the University of Ulster, Lecturer in Retail Management at the University of Surrey and Coca Cola Lecturer in Retailing at the University of Edinburgh. His research interests include the internationalization of retailing, retail payment systems and the development of retail structures. He has edited books on Retail Marketing, Retail Structure, Retail Employment, The Internationalisation of Retailing and Values and the Environment. His work has been presented at conferences, and has appeared in journals, in Australia, Europe and North America. He is an editor of The Service Industries Journal.