Offering a practical approach to HR, this title is ideal for the CIPD's new certificate in HR Practice as well as for foundation students or undergraduates studying an introductory module in HRM.

Key Selling Points:

Maps to the new CIPD standards and certificate outline

Broad coverage means it is also suitable for wider Introduction to HR courses

Follows the logical sequence of the employment cycle

Practical focus balanced with the right amount of theory for introductory level

New to this edition:

All chapters revised and updated in line with the new certificate

New chapters on employment law, organisational change and ending the employment relationship

Increased coverage of customer service skills

More on multicultural workforces, an ageing work population and work flexibility

Online resource centre

For tutors:

PowerPoint slides

Lecturer's Guide
For students:

Annotated web links