'This is the first mainstream book of its kind, a real achievement. Anyone who works in this field will surely refer to it, gratefully, on many future occasions.' John Morrish, Independent on Sunday
'A welcome reminder of an important truth about the Internet ... provides us with the first comprehensive survey of how we behave in our new environment.' The Times Higher Education Supplement
'The first sustained treatment of an engrossing and important subject.' The Times Higher Education Supplement
'... fascinating new book ... Language and the Internet is a pioneering work, an exploratory work, in no way definitive ... here is material for a thousand theses.' Panorama - Canberra Times
'On no account should this book be dismissed as a curious 'popsci' compendium of informative and entertaining tidbits. On the contrary, it is a serious and essential linguistic record of these early days of 'computer mediated language', and one that we would all do well to read.' ELT Journal
'Any medium of communication as revolutionary as the Internet is bound to have a profound effect on language. Though many have noted the linguistic changes emerging in online communication, few have studied the phenomena and fewer yet have written about them in a clear and cogent manner. David Crystal's volume on the topic presents a well-organised and highly readable overview of value to both specialists and non-specialist alike.' Education, Communication and Information
'... does an excellent job and will have to be read by everyone who wants to put a toe in the water on the way to serious empirical study of the Internet.' Linguistics
'... a readable and entertaining overview that situates computer-mediated communication within established linguistic frameworks of analysis and points the reader to much of the extant research addressing language use online.' Education, Communication and Information