The Manager as Coach and Mentor by Eric Parsloe
"The Manager as Coach and Mentor" shows how and why coaching and mentoring are the simplest, most practical and cost-effective ways you can boost the performance of your staff. It includes straightforward and practical advice on: choosing coaching styles and techniques that work - understanding the roles and responsibilities of supportive mentoring; developing the essential interpersonal skills and attributes; assessing your own competence with simple exercises; and, following six foolproof rules to ensure success.