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Mastering Communication at Work: How to Lead, Manage, and Influence Ethan Becker

Mastering Communication at Work: How to Lead, Manage, and Influence By Ethan Becker

Mastering Communication at Work: How to Lead, Manage, and Influence by Ethan Becker


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Summary

Shows readers how to become better, more successful leaders by building trust through communication.

Mastering Communication at Work: How to Lead, Manage, and Influence Summary

Mastering Communication at Work: How to Lead, Manage, and Influence by Ethan Becker

Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practices in todays global organizations.

The book includes interviews with leaders who reveal the inside story of the communication secrets at:

  • The White House
    Doris Kearns Goodwin, presidential historian and Pulitzer Prize winning author
  • Google
    Laszlo Bock, Vice President, People Operations
  • EMI Publishing
    Big Jon Platt, President
  • IBM
    Jeanatte Horan, Vice President of Enterprise Business Transformation
  • Harvard Business School
    Tony Mayo, Director of the Leadership Initiative
  • The New York Giants
    Peter John-Baptiste, Director of Public Relations

Mastering Communication at Work provides clear, actionable advice you can put to use right away and simple drills to practice during your next meeting, one-on-one conversationor even sitting at your desk.

Use Mastering Communication at Work as your coach and youll see immediate results in yourself, your people, and your organization.

About Ethan Becker

Ethan F. Becker is president and senior coach/ trainer for Speech Improvement Company, Inc., the oldest communication coaching and training firm in America. He specializes in motivating teams, strengthening executive communication, controlling fear of speaking, and developing effectiveness in public presentations. He has worked with Harvard University, IBM, Boston Scientific, the New York Giants, the F.B.I., and clients in Malaysia, Japan, Australia, and Singapore. Visit his Web site at www.speechimprovement.com. Jon Wortmann is an advisor and speaker on leadership, communication, and building trusted relationships. Trained at Harvard University, he has consulted with educational, nonprofit, startup, and Fortune 100 organizations. He is the principal at Muse Arts, LLC, a think tank and consultancy for leaders. Visit his Web site at www.whyilead.org.

Table of Contents

Section One: The Techniques
1. Match Your Listener's Tendency
2. Manage Your Ethos
3. Speak to Motivate
4. Frame
5. Validate
6. Add Color
Section Two: The Moments That Need Your Leadership
7. Defensiveness
8. Meetings
9. Hiring
10. Delegation
11. Criticism
12. Presentations
Section Three: The Most Important Chapter
13. Communication as a Hard Skill

Additional information

GOR010684568
9780071625029
007162502X
Mastering Communication at Work: How to Lead, Manage, and Influence by Ethan Becker
Used - Like New
Hardback
McGraw-Hill Education - Europe
2009-09-16
240
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
The book has been read, but looks new. The book cover has no visible wear, and the dust jacket is included if applicable. No missing or damaged pages, no tears, possible very minimal creasing, no underlining or highlighting of text, and no writing in the margins

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