Today's companies are fast turning to teams for organizing and doing work. Yet, many managers have found teams prone to problems that make them ineffective. But fad or not, teams are here to stay - and when they do work, companies and managers benefit enormously. In this much acclaimed book (winner of the Financial Times Global and Business Books Award) - now updated and revised - the authors identify the obstacles that prevent teams from achieving their potential. They provide practical methods and tools to enable team members and managers to make the promising of teams - greater effiency, flexibility and productivity - come true.