An accessible and practical guide to NLP - one of today's most increasingly used management tools. NLP is the study of exceptional talent; it is a method of coding and reproducing excellence that enables individuals to achieve successful results for themselves and their company. As such, it is rapidly becoming 1 of the most effective management skills in business today. This book provides a practical guide to the skills and techniques of NLP, and is aimed at individuals seeking to enhance their performance in a business environment.