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I. ORGANIZATIONS, MANAGEMENT, AND THE NETWORK REVOLUTION. 1. The Information Systems Revolution: Transforming Business and Management. 2. The Strategic Role of Information Systems. 3. Information Systems, Organizations, and Management. 4. Ethical and Social Impact of Information Systems. II. TECHNICAL FOUNDATIONS OF INFORMATION SYSTEMS. 5. Computers and Information Processing. 6. Information Systems Software. 7. Managing Data Resources. III. COMMUNICATIONS, NETWORKS AND THE INTERNET. 8. Telecommunications and Networks. 9. The Internet: Electronic Commerce and Electronic Business. IV. BUILDING INFORMATION SYSTEMS: CONTEMPORARY APPROACHES. 10. Redesigning the Organization with Information Systems. 11. Approaches to Systems-Building. V. MANAGEMENT AND ORGANIZATIONAL SUPPORT SYSTEMS. 12. Managing Knowledge. 13. Enhancing Management Decision Making. MANAGING INFORMATION SYSTEMS. 14. Information Systems Security and Control. 15. Managing International Information Systems. International Case Studies. Appendix A: Business Process Redesign Project. Name Index. Organizations Index. International Organizations Index. Subject Index.