In this volume the author focuses on the development of basic listening and responding skills, and describes the process of communication which is at the heart of the helping interview. The primary message of this book is that there are skills of receiving as well as giving, and that if the helper is listening to what the person is really saying, the necessity of leading and advising may even be obviated. The numerous exercises make this a useful book for training in all fields of pastoral work, both with individuals and groups.